Terms and Conditions – ajjili Online Casino Philippines

1 Acceptance of Terms

By accessing or using the ajjili website, mobile app, or any related services, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions, along with ourPrivacy Policy and Responsible Gaming Policy.

These Terms and Conditions constitute a binding agreement between you (the player) and ajjili. If you do not agree with any part of these terms, you must stop using ajjili immediately and close your account. Continued use of the platform after any updates to these terms constitutes acceptance of the revised version.

2 Eligibility

To register and play on ajjili, you must meet the following eligibility requirements:

• You must be at least 21 years of age as required under Philippine gaming regulations.
• You must be a resident of or physically located in the Philippines during gameplay.
• You must not be listed on any self-exclusion register or restricted from gambling by any legal authority.
• You must not be an employee, contractor, or close family member of an employee of ajjili or any of its affiliated companies.
• You must have the legal capacity to enter into a binding contract under Philippine law.

By creating an account, you confirm that all eligibility requirements above are met. ajili reserves the right to request identity documents at any time to verify eligibility. Failure to provide adequate verification may result in account suspension and forfeiture of pending withdrawals.

3 Account Registration

When you register on ajjili, you are required to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, valid Philippine contact number, and a working email address. Any false information provided during registration may result in immediate account closure and forfeiture of all balances.

Each individual may only hold one (1) active account on ajjili. Operating multiple accounts — whether under the same name, same device, same IP address, or the same payment method — is strictly prohibited and will be treated as a serious violation of these Terms and Conditions. All associated accounts will be permanently banned, and any winings from those accounts will be forfeited.

You are solely responsible for maintaining the confidentiality of your account login credentials. ajili will not be held liable for any loss or damage arising from unauthorized access to your account due to your failure to secure your password. If you suspect unauthorized access, contact our support team immediately at support@ajjili.best.

4 Deposits and Withdrawals

ajili supports a range of local Philippine payment methods for both deposits and withdrawals, including GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank online banking, and Visa/Mastercard debit and credit cards. All transactions are processed in Philippine Peso (₱).

Minimum deposit amounts vary by payment channel but generally start at ₱100. Minimum withdrawal amounts and processing times also vary depending on the chosen channel. Please refer to the Deposit and Withdrawal page for the most current limits and schedules.

• Deposits are credited to your account instantly or within a few minutes, depending on the payment channel used.
• Withdrawals are processed within the timeframes stated on the Deposit and Withdrawal page.
• All withdrawal requests must be made to a payment method registered under your verified name only.
• ajili does not accept third-party payments. Funds sent from unregistered or third-party accounts will be returned and may trigger an account review.
• ajili reserves the right to request additional verification before processing any withdrawal request.

Any fees charged by third-party payment providers are the responsibility of the player. ajili does not charge internal withdrawal fees, but external processing fees may apply depending on the channel.

5 Bonuses and Promotions

ajjili offers various bonuses and promotional offers to both new and existing players. These include welcome bonuses, reload bonuses, free spins, cashback, and special event promotions. All bonuses are subject to their individual terms and the general conditions stated here.

• Wagering Requirements: Most bonuses carry a wagering (rollover) requirement that must be completed before bonus funds or bonus-derived winnings can be withdrawn. The specific requirement for each bonus is listed on its promotional page.
• Bonus Validity: All bonuses have an expiry period. Unclaimed or unconverted bonus funds will be removed from your account upon expiry without notice.
• One Bonus at a Time: Only one bonus may be active per account at any given time unless explicitly stated otherwise in the promotion.
• No Bonus Abuse: Exploiting promotions through unusual betting patterns — such as low-risk, high-frequency bets designed specifically to clear wagering requirements — constitutes bonus abuse. ajili reserves the right to void any bonus and related winings in such cases.
• Promotional Changes: ajili may modify, suspend, or terminate any promotion at any time without prior notice.

6 Gameplay and Betting Rules

All games available on ajjili — including slots, live casino tables, sports betting, poker, and other offerings — operate under their own specific game rules. These rules are available within the game interface. In case of any conflict between game-specific rules and these general Terms and Conditions, the game-specific rules take precedence.

ajili uses certified Random Number Generator (RNG) technology for all applicable games. This ensures that outcomes are random, fair, and cannot be predicted or manipulated. Game results are final once confirmed by the system. In the event of a technical error or disconnect during a game, ajili's decision on the outcome will be final.

• Bets placed using real money are final and cannot be reversed once confirmed.
• ajili reserves the right to void bets placed during obvious errors in odds or game settings.
• Minimum and maximum bet limits apply per game. These are displayed within the game interface.
• For sports betting, all bets are subject to the Sports Betting Rules available on the platform.
• In the case of a dispute over a game result, the platform's server logs serve as the definitive record.

7 Prohibited Conduct

To maintain a fair and secure gaming environment for all ajili players, the following conduct is strictly prohibited:

• Using automated tools, bots, scripts, or any software to gain an unfair advantage in gameplay.
• Coluding with other players to influence the outcome of any game — especially in poker or live dealer tables.
• Attempting to reverse-engineer, hack, or exploit vulnerabilities in the ajili platform.
• Using fraudulent payment methods or chargebacks in bad faith after legitimate transactions.
• Registering multiple accounts to claim multiple bonuses or circumvent betting limits.
• Engaging in money laundering, match-fixing, or any other illegal activity through the platform.
• Sharing, selling, or transfering your account to another person.

Violations of any of the above will result in immediate account suspension, forfeiture of all balances, and may be reported to the appropriate Philippine authorities. ajili cooperates fully with law enforcement agencies.

8 Privacy and Data Protection

ajjili collects and processes personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using the platform, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.

We use your data strictly for account management, identity verification, fraud prevention, processing transactions, and improving your experience on ajjili. We do not sell your personal information to third parties. Data may be shared with regulated payment processors and licensed gaming compliance partners only as required by law.

9 Responsible Gaming

ajjili is committed to responsible gaming. We believe gaming should remain a form of entertainment — never a source of financial stress or emotional harm. As part of our commitment, we offer the following tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Limits: Limit how long you can remain logged in per session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality Checks: Receive periodic reminders of how long you've been playing.

For more information and support resources, please visit our Responsible Gaming page. If you believe you or someone you know has a gambling problem, please seek help from relevant support organizations in the Philippines.

10 Limitation of Liability

To the fullest extent permitted by Philippine law, ajjili shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of — or inability to use — the platform. This includes loss of winings due to technical failures, third-party service outages, or circumstances beyond our control.

ajjili does not guarantee uninterrupted, error-free access to the platform. Scheduled maintenance, server upgrades, and unforeseen technical issues may occasionally affect availability. We will make reasonable efforts to notify players of planned downtime in advance.

11 Account Termination

ajili reserves the right to suspend, restrict, or permanently close any player account at our sole discretion, with or without prior notice, if we determine that:

• The player has violated any provision of these Terms and Conditions.
• The player has provided false or misleading information during registration or KYC verification.
• The player's account shows signs of fraudulent activity, money laundering, or illegal conduct.
• Continued operation of the account poses a risk to the integrity of the platform or other players.
• The player requests a permanent self-exclusion under our Responsible Gaming policy.

Upon termination for valid cause, any remaining balance may be forfeited if the account was used for prohibited activities. For voluntary closures or closures unrelated to misconduct, eligible real-money balances will be returned to the player's verified payment method after passing all required checks.

12 Changes to These Terms

ajili reserves the right to amend these Terms and Conditions at any time. When we make significant changes, we will provide notice through the platform and/or by email to your registered address. The date at the top of this page reflects when the terms were last revised.

If you continue to use ajili after changes have been posted, you are deemed to have accepted the updated Terms and Conditions. If you do not agree with the revised terms, you must stop using the platform and close your account.

13 Contact Us

If you have any questions, concerns, or complaints about these Terms and Conditions or ajjili in general, our support team is available 24/7. You can reach us at:

• Email: support@ajili.best
• Platform: Use the live chat feature available on the bottom-right corner of any page on ajjili.

We aim to respond to all queries within 24 hours. For urgent account-related concerns — such as suspected unauthorized access — please mark your email as urgent and our team will prioritize your case.