Privacy Policy – ajjili Online Casino Philippines

1 Overview

ajjili ("we," "our," or "us") is committed to protecting the privacy and personal data of every Filipino player who registers and plays on our platform. This Privacy Policy explains how we collect, process, store, and protect your information when you access ajjili through our website, mobile application, or any related services.

By creating an account or using any service on ajjili, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This policy applies to all players based in the Philippines and is fully compliant with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations issued by the National Privacy Commission (NPC).

2 Data We Collect

ajjili collects personal data only when it is necessary for the services we provide. Here is a breakdown of what we collect and when:

a. Information You Provide Directly

• Full legal name and date of birth (for age verification)
• Valid email address and Philippine mobile number
• Home address and nationality
• Government-issued ID details submitted during KYC verification (e.g., PhilSys, passport, driver's license)
• Payment method details (e.g., GCash number, Maya account, bank account details)
• Profile preferences and communication settings

b. Information Collected Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session data including login times, game activity, and betting history
• Cookies and similar tracking technologies (see Section 6)

c. Information from Third Parties

• Identity verification data from licensed KYC service providers
• Payment confirmation data from GCash, Maya, GrabPay, InstaPay, PESONet, BDO, BPI, UnionBank, and card networks
• Fraud detection signals from anti-fraud service partners

3 How We Use Your Data

The personal data we collect is used for specific, legitimate purposes only. Here is exactly how ajjili uses your information:

• Account Management: To create, maintain, and secure your ajjili player account.
• Identity Verification: To confirm that you are who you say you are and that you meet the age requirement (21+).
• Payment Processing: To facilitate deposits and withdrawals through your chosen payment channels in Philippine Peso (₱).
• Customer Support: To respond to your queries, resolve disputes, and improve your experience on the platform.
• Regulatory Compliance: To fulfill our legal obligations under Philippine gaming and anti-money laundering laws.
• Fraud Prevention and Security: To detect and prevent unauthorized access, suspicious activity, and financial fraud.
• Personalization: To tailor your gaming experience, recommend relevant games, and send you bonuses suited to your play history.
• Marketing Communications: To send you promotional offers, new game announcements, and platform updates — only if you have opted in. You can opt out anytime.
• Analytics and Improvement: To analyze platform usage patterns and improve our games, features, and overall user experience.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act, ajjili processes your personal data based on the following legal grounds:

• Consent: Where you have explicitly agreed to the processing of your data, such as opting in to marketing communications or accepting this Privacy Policy upon registration.
• Contractual Necessity: Where processing is necessary to fulfill our obligations under the Terms and Conditions — including account creation, game access, and payment processing.
• Legal Obligation: Where processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming licensing conditions, and tax reporting requirements.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests do not override your fundamental rights.

5 Data Sharing and Disclosure

ajjili does not sell, rent, or trade your personal data. However, we may share specific data with carefully selected third parties under strict confidentiality agreements and only when necessary:

• Payment Processors: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard — to facilitate your transactions.
• KYC and Identity Verification Providers: Licensed providers that help us verify your identity and age in compliance with regulatory requirements.
• Fraud Prevention Partners: Regulated service providers that help detect and prevent fraudulent activity on the platform.
• Regulatory and Law Enforcement Authorities: Philippine government agencies, including PAGCOR, AMLC, and the NPC, when required by law or court order.
• IT and Hosting Providers: Trusted technology partners that host and maintain the ajjili infrastructure under strict data processing agreements.

All third parties that receive your data are required to handle it with the same level of protection and confidentiality that ajjili maintains. We do not allow our partners to use your data for their own marketing purposes.

6 Cookies and Tracking Technologies

ajjili uses cookies and similar technologies to enhance your experience on the platform. A cookie is a small text file stored on your device that helps us remember your preferences and improve platform performance.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These include session management cookies that keep you logged in securely.
• Performance Cookies: Collect anonymous data about how you use the platform to help us improve it — such as which pages are visited most and how long games are played.
• Preference Cookies: Store your settings and preferences, like your language selection and notification preferences.
• Marketing Cookies: Used only if you have consented to receiving personalized promotions. These help us show you relevant offers instead of generic ones.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features. Disabling marketing cookies will not affect your ability to play on ajjili.

7 Data Security

ajjili takes data security seriously. We implement a multi-layered security approach to protect your personal information from unauthorized access, alteration, disclosure, and destruction:

• All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Sensitive data such as payment details and identity documents are stored in encrypted, access-controlled environments.
• Our platform undergoes regular security audits and penetration testing by independent cybersecurity firms.
• Access to your personal data within our organization is strictly limited to authorized personnel on a need-to-know basis.
• We maintain a data breach response plan in compliance with NPC requirements. If a breach occurs that affects your data, we will notify you and the NPC within the required timeframe.

8 Data Retention

ajjili retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine laws and regulations.

• Active Accounts: Your data is retained for as long as your account remains active and for a reasonable period thereafter to allow for dispute resolution.
• Closed Accounts: After account closure, ajjili retains certain data (such as transaction records and KYC documents) for a minimum of five (5) years, as required by Philippine anti-money laundering regulations.
• Marketing Data: If you opt out of marketing communications, we will remove your details from our marketing lists within a reasonable timeframe, though some data may be retained for suppression purposes.

Once the retention period expires and there is no legal basis for continued storage, your personal data will be securely deleted or anonymized.